Hey there, dear Unblock users!

We hope you’re having a fantastic week and are ready for some important information that we would like to share with you. At Unblock Crypto, we’re always striving to ensure the highest level of security and compliance while providing you with a seamless crypto experience. That’s why we want to emphasize the importance of completing the verification process after registration. Let’s dive in!

Why Verify? Better Security, Awesome Benefits!

Verification plays a vital role in safeguarding your account and protecting the entire crypto ecosystem from malicious actors. By confirming your identity, we create a more secure environment where you can confidently engage in crypto transactions. But that’s not all! Completing the verification process brings additional benefits your way:

Full Compliance: Being verified puts you in full compliance with regulatory requirements, ensuring a smooth and hassle-free crypto journey.

Increased Transaction Limits: Once verified, you’ll be able to enjoy higher transaction limits. Load your wallet with up to 10,000 CHF/USD per day using a credit card or bank transfer. When withdrawing funds, you can transfer up to 10,000 CHF/USD per day through bank transfer.

How to Get Verified: Simple Steps to Success

We’ve made the verification process easy, fast, and user-friendly, so you can get verified in no time. Just follow these simple steps:

1. First things First: Start by logging into your account. You’ll see a red banner on your dashboard that says “User Pending Verification.” Tap on it to begin the process.
2. ID Upload: Upload a clear picture of your ID, driver’s license, or passport, both front and back. Make sure the information is legible.
3. Selfie Time: Take a quick selfie to confirm that it’s you behind the screen. We recommend a well-lit environment and a neutral background.
4. Address Confirmation: Upload a utility bill that shows your address. It could be an electricity, gas, water, internet, or cable TV bill.
5. Success Awaits: Once you’ve completed the above steps, sit back and relax. We’ll review your information promptly and notify you via email once the verification process is successfully completed.

Need Assistance? We’ve Got You Covered!

We understand that everyone’s journey is unique, and you might have questions or require guidance along the way. Our dedicated customer support team is here to assist you throughout the verification process. Don’t hesitate to reach out to us through our live chat directly in the Unblock Crypto app, through our website, or by emailing us at [email protected]. We’re just a click away!

For further information, feel free to explore our comprehensive user manual available at unblock.ch/manual. It’s a valuable resource that can answer many of your questions and provide additional guidance.

We wish you a secure and successful crypto journey!

All the best,

Jan-Patrick Zenke

Product Manager

unblock.ch